Privacy Policy for JIITII

Last Updated: 01st Nov 2024

At JIITII, your privacy is our top priority. This Privacy Policy outlines the types of personal and transaction-related information we collect, how we use and protect it, and your rights in relation to your data. By using our platform, you agree to the collection, use, and disclosure of your personal information in accordance with this policy.

1. Information We Collect

To provide our services effectively, we collect several types of information from you, including:

• Personal Information: When you sign up or use the platform, we may collect personal details such as:
  • Name
  • Email Address
  • Phone Number
  • Government-issued Identification (e.g., Aadhar Card, Passport) for verification purposes
• Device Information: To record your transactions and validate device legitimacy, we may collect:
  • Device Type (Phone, Tablet, Laptop, etc.)
  • Model and Brand
  • Serial Number or IMEI Number
  • Device Condition (e.g., New, Used)
• Transaction Information: Data about the digital devices you buy or sell, including:
  • Transaction Amount
  • Buyer and Seller Information
  • Agreement Details (Date, Device Details, Transaction Terms)
• Usage Data: Information about your activity on the platform, such as:
  • Login and interaction logs
  • IP address and device information
  • App usage data (e.g., pages viewed, time spent, actions taken)

2. How We Use Your Information:

We use your information for the following purposes:

• Transaction Facilitation: To help you document and manage your device transactions, including creating digital agreements and storing transaction details securely.
• Verification and Security: To authenticate your identity and verify the legitimacy of devices being bought or sold. We use government-issued ID for this purpose to ensure the integrity of each transaction.
• Legal Protection: To ensure your transactions are legally documented and help protect you from any future disputes, fraud, or legal consequences related to your device transactions.
• Notification of Stolen Devices: If a device being bought or sold is reported as stolen, we will notify you to prevent any legal or financial risk.
• Customer Support: To provide you with assistance in managing your records, resolving disputes, or addressing technical issues related to our app.
• Marketing and Communication: With your consent, we may send you updates, promotional offers, and other relevant communications about our services. You can opt-out of these communications at any time.

3. Record Keeping Policy

• Duration of Storage: We retain your transaction and device records for as long as necessary to fulfill the purposes outlined in this policy or as required by law. This includes storing your government-issued ID and device information for verification and record-keeping purposes.
• Secure Storage: Your data is stored in encrypted form on secure servers, and we implement industry-standard measures to safeguard your personal and transaction details.
• Data Sharing: We may share your information with third parties only under the following conditions:
  • With Your Consent: For example, when sharing transaction details with the buyer or seller involved.
  • For Legal Compliance: If required by law, or to protect our legal rights, we may disclose your information to authorities, legal representatives, or in response to valid legal requests.
  • Service Providers: We may share your data with trusted third-party vendors who help operate our services, such as payment processors, storage providers, and customer support services. These parties are required to adhere to confidentiality agreements and data protection laws.
• Deletion Requests: You have the right to request deletion of your account and associated records. However, please note that we may be required to retain certain data for legal reasons or in case of disputes.

4. How We Protect Your Information

We are committed to safeguarding your personal and transaction data. To achieve this, we have implemented the following security measures:

• Data Encryption: All sensitive data, including government-issued ID and transaction records, is encrypted using advanced encryption techniques.
• Access Control: We restrict access to your information to authorized personnel only. All employees and service providers who access your data are bound by confidentiality agreements.
• Secure Communication: We use secure HTTPS protocols for data transmission to protect your information during transfer.

While we take all necessary precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will do our best to protect your data.

5. Sharing Your Information

We value your privacy and will only share your personal and transaction data with third parties in specific circumstances:

• With Your Consent: Your information may be shared with the buyer or seller involved in a transaction to verify device details and agreement terms.
• To Comply with Legal Obligations: We may disclose your information if required by law, court order, or government request to comply with applicable legal obligations.
• With Trusted Service Providers: We may share your data with third-party service providers who assist us in running the platform, such as:
  • Cloud storage providers
  • Payment processing companies
  • Customer support services
  • Marketing partners

These providers are required to implement appropriate security measures and maintain confidentiality.

6. Your Rights

As a user of JIITII, you have the following rights over your personal information:

• Access: You may request a copy of the personal information we hold about you at any time.
• Correction: If any of your personal details are inaccurate or incomplete, you can update or correct them.
• Deletion: You can request the deletion of your account and data. However, some records may be retained for legal or regulatory reasons.
• Opt-Out of Marketing: You can opt-out of promotional communications by following the instructions in the email or contacting us directly.
• Data Portability: You may request a copy of your data in a structured, commonly used format.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyse usage patterns. These tools help us:

• Improve app functionality
• Track user interactions for better service delivery
• Provide personalized content

You can control cookie settings through your device or app settings. Please note that disabling cookies may affect your ability to use certain features of the platform.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected such data, we will take steps to delete it immediately.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be communicated via an update on this page with the revised date. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal information, please contact us at:

• Email: info@digiaeon.com

By using JIITII, you acknowledge and agree to the terms outlined in this Privacy Policy. We are committed to maintaining the confidentiality and security of your personal information, and we appreciate your trust in us.