FAQ’s
Q: What is JIITII?
A: JIITII is a secure platform that helps you record and store your digital device transactions, making the process of buying and selling easy, safe, and stress-free.
Q: How do I get started with JIITII?
A: Download the app, sign up, and start recording your device details and transactions instantly.
Q: What kind of transactions can I record?
A: You can record any buying or selling transaction involving digital devices such as phones, tablets, laptops, smartwatches, and more.
Q: Where can I get my agreement later?
A: You can download your agreement directly from the app, or it will be sent to your email for easy access.
Q: How long do you keep my agreement records?
A: We send a copy of the agreement to your email, and you can access it anytime from there. Your records are kept safely for as long as you need them.
Q: Will I be notified if I’m buying a stolen device?
A: Yes, you will receive an alert if the device you’re buying is reported as stolen.
Q: What devices can I register?
A: You can register up to 10 devices in the free version. Devices include phones, tablets, laptops, smartwatches, smart TVs, and more.
Q: What if my device brand is not listed?
A: If your device brand is not listed, you can contact our support team, and we’ll add it for you.
Q: How can I report the theft of my device?
A: To report a stolen device, go to the “Add Device” or “Edit Device” option in the app, and mark the device as stolen.
Q: What if I discarded my device?
A: You can update the status of the device in the app to “discarded,” which will help you keep a record for future reference.
Q: Is my data safe?
A: Yes, your data is securely stored, and we use advanced encryption to ensure your information is private and protected.
Q: How do I create a transaction agreement?
A: Once you decide to buy or sell a device, simply enter the device details in the app, and you can generate a digital agreement for the transaction.
Q: Can I edit or update my device details?
A: Yes, you can easily edit or update your device information at any time from within the app.
Q: How many devices can I track in the free version?
A: You can register up to 10 devices in the free version. For more devices, you may need to upgrade to a premium plan.
Q: Can I access my records anytime?
A: Yes, your transaction records and device details are available to you anytime, either through the app or via email.
Q: Is there a limit on how many transactions I can record?
A: There is no limit on the number of transactions you can record, as long as you stay within the device registration limit of 10 for the free version.
Q: What happens if I uninstall the app?
A: Your transaction records and device details are safely stored in the cloud, so even if you uninstall the app, you can access your information by reinstalling it and logging in.
Q: Do I need to pay for using JIITII?
A: You can use the basic features for free. There may be additional charges for premium features, such as recording more than 10 devices.
Q: How do I contact support?
A: You can contact our support team via the app or email for any assistance or queries.
Q: Can I share my agreements with others?
A: Yes, you can share your digital agreements via email or any other method directly from the app.
Q: Can I use JIITII on multiple devices?
A: Yes, you can log into your account on multiple devices to access your records and agreements.
Q: How do I update my device status (e.g., lost, discarded)?
A: You can easily update your device status within the app by going to the “Edit Device” section and selecting the appropriate status.
Q: Can I delete my transaction records?
A: You can delete your device or transaction records if you no longer need them, but please note that this action is permanent.
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